Terms & Conditions

Important Information on our Reservation and Payment Policies

Seasmoke Public Relations Inc. operates a central reservations office on behalf of Captain Morgan’s Retreat and Aqua Bay Club.

Please see below for the reservation and payment policies utilized by our central reservations office

Rates are in USD and do not include taxes or service fee (19% total).
Rates are subject to change without notice.
Extra person fees of $15 per guest may apply, please see individual accommodation pages for details.
Additional person fees may charged upon check-in if the unit is occupied by more guests than originally booked.
While every effort will be made to accommodate requests, room assignments cannot be guaranteed.
Children 12 years and under accompanied by an adult are free.
Check-in time is between 4:00 PM and 10:00 PM. Guests arriving early are welcome to use the resort’s facilities while a room is being prepared. Luggage storage is available.
Check-out time is at 11:00 AM.
Guests must be 18 or older to place a reservation. Guests under the age of 18 are only allowed to check in with a parent or official guardian.
Smoking is NOT allowed inside the units, though cigarette smoking is permitted on patios. Cigar smoking is only permitted on the beach.
Pets are not permitted at Captain Morgan’s Retreat.

50% of the total reservation will be charged at the time of booking.
The remaining balance will be charged within 30 days of check-in.
If the reservation is made within 30 days of check-in, 100% of the total will be charged.

Reservations may be cancelled without penalty up to 30 days prior to check-in.
100% of the total will be charged for cancellations received within 30 days of check-in (or in the event of no-shows or early departures).
No refunds or credits will be issued for any unused portions of a package.

Aqua Bay Club requires a 4-night minimum stay for all dates, with the exception of Holiday bookings, which require a 7-night minimum stay.
While every effort will be made to accommodate requests, room assignments cannot be guaranteed.
Rates are in $USD, and do not include 13% government tax or 6% service fee.
Rates are subject to change without notice.
1 Bedroom Condo rates include up to 2 guests.
2 Bedroom Condo rates include up to 4 guests.
Maximum occupancy in a 1 Bedroom Condo is 2 guests and 1 infant under the age of 3.
Maximum occupancy in a 2 Bedroom Condo is 6 guests, including infants under the age of 3.
No additional charges for children under 3 years old.
All rates are commissionable to qualified travel agents and wholesalers.
The following credit cards are accepted: Visa, MasterCard and American Express.
Pets are not permitted at Aqua Bay Club.
Aqua Bay Club is a smoke free property, and no smoking is permitted in the units or on the patios.
Check-in is at 3:00 PM and check-out is at 11:00 AM EST.
Frontdesk hours are Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 12:00 noon, Sunday and holidays: closed
After-hours check-in is available. Please contact us for details.

A deposit equal to the first 3 nights of your stay is required to confirm a reservation.
Remaining balance will be charged 30 days prior to arrival.
Full payment is required for bookings made within 30 days of check-in.

For reservations that include Christmas or New Years holidays:

A minimum stay of 7-nights is required for any holiday bookings.
A deposit equal to the first 3 nights of your stay is required to confirm a reservation.
Full payment is due by September 15th.
Cancellations must be made 90 days prior to arrival to receive a refund.
Please note that discounts are not available over the holiday travel period.

Reservations may be cancelled without penalty up to 30 days prior to check-in.
100% of the reservation total will be charged for cancellations received within 30 days prior to check-in.
No refunds or credits will be issued for No Shows or Early Departures.